Fraud Awareness

Course Outline

The course takes the learner through a number of rooms in the agency where the issues are explored through examples and scenarios. Using real life case studies throughout to illustrate the vulnerabilities of financial services firms, the learner willlearn to identify fraudulent behaviour and understand their reporting responsibilities.

Foyer - The course begins by exploring the impact of fraud on society.

Nerve Centre - Examines the law and regulation in relation to fraud.

Briefing Room - The learner is introduced to the types of people who commit fraud.

Operations Room - Explains the methods that fraudsters use on their victims.

Simulation Room - Learners must complete three scenarios to consolidate their understanding.

Investigations and Enforcement - Highlights the warning signs of fraud and the process for reporting suspicions.

Further Information

SCORM 1.2 compliant. The course uses Adobe Flash and Trivantis Lectora.

Course Overview

An introduction to the law on fraud, who commits fraud and how it can be detected.

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Learning outcomes:

By the end of the course the learner will:

  • Know the law in relation to fraud
  • Understand the different types of fraud
  • Understand warning signs to look out for
  • Know the systems and controls used to prevent and detect fraud


This course is designed for all staff in a financial services firm. It is particularly useful as an educational resource into which a firm can embed its own anti-fraud policies

Course duration:

Approximately 30 minutes.


The course includes a randomised bank of 30 questions that can be customised on request.