Business Continuity Management

Course Outline

Why is Business Continuity Management important?

The course highlights some recent events that have caused significant disruption to business and outlines the reasons for BCM along the dimensions of Reputation, Resilience and Regulation.

What is BCM?

A definition of BCM and an overview of some specific threats to the firm that need to be managed and mitigated.

An Approach to BCM

An introduction to the framework recommended by the Business Continuity Institute. Firms can tailor this section with their own details.

Roles and Responsibilities

An overview of some common roles with the BCM framework and the associated responsibilities. This section also includes general reminders for all staff of the communications approach during a disaster recovery event and a reminder of general alarm and evacuation procedures.

Course Test

The course concludes with a multiple choice test.

Further Information


SCORM 1.2 compliant. The course uses Adobe Flash.


This course runs on any SCORM compliant LMS platform. Adobe Flash Player v6 (or later) must be installed in the web browser. JavaScript must be enabled and pop-up blockers disabled.

Course Overview

The course provides an introduction to the subject of Business Continuity Management.

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Learning outcomes:

By the end of the course the learner will be able to;

  • state the concept of BCM
  • explain why BCM is important
  • list the types of incidents that could impact the firm.
  • outline the approach taken to BCM to mitigate the threats
  • identify their own role and responsibilities concerning BCM


The course is suitable for all staff in the financial services industry and other office based businesses.

Course duration:

Approximately 20 minutes


The course includes a randomised question bank which can be tailored on request.